WHO WE ARE
We are SureStaff Global Solutions
At SureStaff Global Solutions, we are committed to empowering businesses with innovative, tailored solutions designed to fuel growth and success. By embracing creative approaches and fostering strong, transparent partnerships, we deliver results that go beyond expectations. Our focus on providing top-tier talent, combined with a dedication to security and quality, ensures that our clients can scale confidently and with peace of mind. With trust and collaboration at the core of our values, we strive to be the reliable partner that helps your business thrive in every aspect.
WHY CHOOSE US
SureStaff Global Solutions is here to empower your business with the talent, resources, and expertise you need to grow and succeed. Join us as we redefine the standard of offshore staffing and drive your business towards a future of limitless possibilities.
Let’s scale together.
WHAT CLIENTS SAY
Alexander Smith
Marketing director
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Richard Brown
Business owner
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Anna Wildfire
Creative director
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OUR SERVICES
What tasks do you need? Call us now!
OUR LEADERS
Pat Henderson
Founder and Managing Director
Pat Henderson, our Founder and Managing Director, brings a wealth of experience as the Founder, Managing Director, and Global CEO of the SureFact Group of Companies across Australia, New Zealand, and the Philippines. A seasoned entrepreneur and mentor, Pat has an impressive track record in driving innovation, excellence, and leadership in risk management, recruitment, and HR. His strategic vision and dedication to excellence are the foundation on which SureStaff Global Solutions is built.
001 234 56 78
pat@surestaff.com.au
Charlene Lauron
Co-Founder and Director
Charlene Lauron, Co-Founder and Director, is a dynamic leader with extensive experience in the insurance industry. Charlene has held various senior roles and has successfully assisted numerous companies in offshoring their operations to the Philippines. Her expertise in building efficient offshore teams has been instrumental in ensuring that our clients gain access to top-tier talent that aligns with their goals.
001 234 56 78
chaz@surestaff.com.au
OUR SPECIALISTS
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OUR PROCESS
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Needs Assessment
The first step is to understand the client’s requirements by conducting an in-depth discussion about their business needs, tasks they need assistance with, preferred working hours, and specific skill sets required from the virtual assistant (VA).
VA Selection and Matching
Based on the client’s needs, suitable virtual assistants are shortlisted. The client can review profiles, interview potential candidates, and choose the VA that best matches their business requirements and preferences.
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Onboarding and Training
Once a VA is selected, they are onboarded into the client’s systems. This may include account setup, access to necessary tools, and training on company-specific processes, ensuring the VA is fully equipped to perform the required tasks.
Task Management and Communication
Establishing clear lines of communication and task management processes is crucial. Platforms like Slack, Trello, or Asana may be used to assign tasks, track progress, and maintain regular communication between the client and the VA.
Ongoing Support and Performance Monitoring
Regular check-ins are conducted to ensure that both the client and the VA are satisfied. Performance is monitored to ensure quality work, and feedback is provided to help the VA improve or adapt as the client’s needs evolve.
CONTACT INFO
DROP US A LINE
We’d love to hear from you